Incidences

656. Operations with receipts – Ignore incidence of collection channel

ebroker, allows you to ignore the incidences of the collection channel. This configuration is made at the company level in Control Panel > Operations with receipts > Parameters. In this window, you will find the option Ignore collection channel incidence. By checking this option, the movements that return the Incorrect collection channel incident will be charged directly with the collection channel sent by the company. In addition, you can indicate that this incidence should only be ignored in extraordinary receipts by checking Apply only to extraordinary receipts.

2023-03-20T11:21:52+01:0017 March, 2023|Tags: , , |

567 Creating tasks from incidents.

ebroker allows you to create a task from an incident and to be related to it. The relationship can be viewed from the task or from the issue. To register a new task, you can do it in the incident module with the option "New task" from the module's general screen or from the "Tasks" section in the incident form. New tasks can be created, modified or deleted. In the same way, you can create incidents from tasks.

2021-02-26T18:09:10+01:0026 February, 2021|Tags: , , |
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